So, you’re thinking about buying a course on Udemy? That’s great! But before you hit that purchase button, let me give you a heads-up on what some people are saying about the platform.
You know, just so you can make an informed decision.
Overall, Udemy receives generally positive reviews for its courses. With an overall rating of 4.6 based on 1,479 reviews, it’s clear that many students have had a positive experience.
In fact, 58% of students believe that the courses had a positive impact on their careers. And, it seems like Udemy is doing something right, with a whopping 97% of students recommending it.
Reviews highlight the quality and breadth of courses available. From “Data Quality Masterclass” to “Advanced Mortgage Loan Processor,” there’s something for everyone. And it’s not just the course content that’s getting praise – reviewers are also loving the practicality of the courses, the clarity of instruction, and the real-world relatability.
However, it’s not all rainbows and unicorns. Some reviewers have mentioned that certain courses may not be suitable for beginners, requiring pre-existing knowledge. So, it’s important to do your research and make sure you’re choosing the right course for your skill level.
But wait, there’s more! On other review platforms, like Trustpilot, there have been some negative reviews. Some users have complained about poor customer service, perceived poor course quality, and unfair refund practices. So, it seems like not everyone has had a smooth sailing experience with Udemy.
On the flip side, there are also positive reviews from users who find value in Udemy’s offerings. They appreciate the cheap courses and the option to receive certificates upon completion.
In the end, it’s clear that Udemy has a lot to offer, but there are also some potential downsides. So, it’s up to you to weigh the pros and cons and decide if it’s the right platform for your online learning journey.
Udemy has become a popular choice for online learning, with a vast library of courses covering a wide range of topics. However, before you dive in and purchase a course, it’s essential to have a clear understanding of what to expect.
In this article, we’ll explore reviews from three different websites, Indeed.com, Trustpilot, and Sitejabber, to give you a balanced view of the platform and help you make an informed decision.
INDEED.COM UDEMY REVIEWS

Key Takeaway
Udemy, Inc. receives generally positive reviews from its students for its various courses, demonstrating a strong impact on career paths and significant learning benefits.

Summary of Indeed’s Udemy Reviews
Udemy, Inc. is a platform offering 364 courses with an overall rating of 4.6 based on 1,479 reviews. This positive rating indicates that the majority of students are satisfied with their learning experience on Udemy. Additionally, 58% of students believe that their courses had a positive impact on their careers, emphasizing the practicality and relevance of the courses offered.
Reviews on Indeed.com highlight the quality and breadth of courses available on Udemy. The variety of topics is commendable, ranging from technical courses like “Data Quality Masterclass” and “Statistics for Data Science and Business Analytics” to industry-specific courses like “Advanced Mortgage Loan Processor” and “Amazon Web Services (AWS) Certified Solutions Architect – Associate. This wide range of options ensures that students can find courses tailored to their specific needs and career paths.
Furthermore, many reviewers note that the courses on Udemy provide them with the necessary skills and foundational knowledge for their jobs. They appreciate the practicality of the courses, the clarity of instruction, and the relatability of the course content to real-world scenarios. This feedback suggests that Udemy’s courses are designed to equip students with the skills they need to succeed in their chosen fields.
The reviews also mention challenging exercises and a well-structured workflow, which keep students engaged and ensure an effective learning experience. However, it’s worth noting that a few reviewers found certain courses, like “Maintenance Planning and Scheduling,” to be unsuitable for beginners, indicating that some courses may require pre-existing knowledge.
Finally, students on Indeed.com also mention other institutions similar to Udemy, Inc., such as Western Governors University, Project Management Institute, CompTIA, New Horizons Worldwide, Project Management Academy, and Project Management Training Institute. This information can be helpful for those considering alternative sources for their online learning needs.
Udemy also provides a list of certificates and courses that students are interested in. Topics like Cardiopulmonary Resuscitation (CPR) Certification, Forklift Certification, and First Aid Certification highlight the diverse skill sets that students are seeking to acquire.
It’s essential to keep in mind that while the reviews on Indeed.com are generally positive, Udemy encourages all prospective students to reach out to certification administrators and schools for precise information regarding certification requirements.
TRUSTPILOT UDEMY REVIEWS

Key Takeaway
Udemy, a popular online learning platform, has received numerous negative reviews for its poor customer service, perceived poor course quality, and perceived unfair refund practices. However, a few positive reviews also highlight that some users find value in the platform’s offerings.

Summary of Trustpilot’s Udemy Reviews
Reviews on Trustpilot paint a more mixed picture of Udemy, with an overall rating of 2.0 stars based on 1,138 reviews. While there are some positive reviews, a significant number of users have expressed dissatisfaction with various aspects of the platform.
One of the main areas of concern raised by users is Udemy’s refund policy. Several reviewers have reported issues with obtaining refunds for courses they were unsatisfied with. They believe that their refund requests were justified but were denied by the platform. These complaints highlight a lack of transparency and fairness in Udemy’s refund process.
Additionally, some users have experienced quality issues with the courses and instructors on Udemy. They feel that the course content has declined over time and that the instructors have become rude or unresponsive. This feedback is essential to consider, as it indicates that the quality of instruction may vary across courses on the platform.
Unfortunately, some reviewers have also expressed frustration with Udemy’s customer service. They report slow responses and unresolved issues, further emphasizing the platform’s lack of effective support.
Interestingly, some users have gone so far as to label Udemy as a “scam” due to their inability to access purchased courses or receive refunds. While it’s essential to consider these claims in the context of other reviews, they do raise concerns about Udemy’s trustworthiness.
There are also allegations against Udemy’s managing directors, Oktay Çaglar, Gagan Biyani, and Eren Bali. These allegations suggest a possible fraudulent activity, further adding to the negative sentiment expressed by some users.
However, it’s worth noting that despite these criticisms, some users have expressed satisfaction with Udemy. They appreciate the platform’s cheap courses and the ability to receive certificates upon course completion. These positive reviews highlight that experiences on Udemy can vary significantly depending on the specific course and instructor.
Technical issues with features like offline study and the platform’s portal design have also been reported by some users. These issues can frustrate students and hinder their learning experience.
Another common complaint is regarding account suspension or deletion without an apparent reason. Users have faced difficulties in getting their accounts reinstated or receiving adequate explanations, further underscoring the need for improved customer support from Udemy.
SITEJABBER UDEMY REVIEWS

Key Takeaway
Udemy is generally regarded as an excellent platform for online learning, offering a broad range of courses across numerous fields. The majority of users find the platform’s quality of instruction, affordability, and the flexibility it offers for learning at your own pace to be its main strengths. However, there is criticism from some users, including instructors, about transparency and communication issues.

Summary of Sitejabber’s Udemy Reviews
Sitejabber reviews of Udemy largely reflect a positive sentiment towards the platform, with an overall rating of 4.49 stars out of 5 based on 100 reviews. Users appreciate the flexibility that Udemy offers, enabling them to study at their own pace and from any location. The platform’s intuitive interface and the video format of the course content are also commended for enhancing the learning experience.
Affordability is another significant advantage of Udemy, with frequent discounts and affordable offers mentioned by many reviewers. Some users even recommend waiting for sales to get the best value for their money.
Udemy’s certificate program is well-received by users, with many appreciating the ability to showcase their new skills. These certificates can be valuable for individuals looking to enhance their resumes or professional portfolios.
One important consideration highlighted by a reviewer is the need to double-check the availability of paid courses on other platforms. They mention instances where paid courses on Udemy were available for free on platforms like YouTube. This insight emphasizes the importance of researching and verifying course availability before making a purchase.
Transparency and communication issues have been raised by a few users and even instructors on Sitejabber. Some users report that their accounts were banned without any given reason, and they received little to no response from Udemy’s Trust & Safety team. This lack of transparency and communication can erode trust in the platform and create frustrations for users.
Additionally, one user pointed out that while Udemy is excellent for acquiring general knowledge quickly, it may not be the best choice for in-depth knowledge. This comment highlights that while Udemy offers a wide range of courses, it may not always provide the depth of information required for certain subjects.
Conclusion
Udemy offers a diverse range of courses and has a generally positive reputation among its students. Reviews on Indeed.com emphasize the impact of Udemy’s courses on career paths and highlight the quality, practicality, and relatability of the course content. However, negative reviews on Trustpilot raise concerns about refund practices, course quality, and customer service. Sitejabber reviews lean more toward the positive side, praising the platform’s flexibility, affordability, and ability to learn at your own pace. Nevertheless, transparency and communication issues have been mentioned by some users.
Before buying a Udemy course, it’s vital to consider both positive and negative reviews, conduct thorough research, and weigh the pros and cons. While Udemy offers a vast selection of courses, it’s important to ensure that the course aligns with your specific needs, preferences, and learning goals. By doing your due diligence, you can increase the likelihood of a positive learning experience with Udemy.
